Privacy Policy
Your privacy is important to us. This policy explains how Terra Capital, LLC collects, uses, and protects your personal information.
Effective Date: December 2025
Last Updated: December 9, 2025
1. Information We Collect
When you submit a form on our website, contact us directly, or interact with our services, we collect the following types of information:
Personal Information
- Name: Your full name as provided on our contact forms
- Phone Number: Your telephone number for communication purposes
- Email Address: If provided, for electronic correspondence
- Property Address: The address of the property you are inquiring about
Property Information
- Property condition and description
- Your timeline for selling
- Any additional details you choose to share
Technical Data
- IP Address: Your internet protocol address for security and compliance purposes
- Browser Type: Information about the web browser you use
- Device Information: Type of device used to access our website
- Form Submission Timestamps: Date and time of your form submissions for compliance records
TCPA Consent Records
We maintain records of your consent to receive communications, including the timestamp of when consent was given and the specific consent language you agreed to.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Respond to Property Inquiries: We use your contact information and property details to evaluate your property and prepare a cash offer.
- To Provide Cash Offers: We analyze the property information you provide to determine a fair cash offer for your home.
- To Communicate About Our Services: We contact you via phone, text, or email to discuss your property, our offers, and the selling process.
- For Legal Compliance: We maintain records as required by law, including TCPA compliance records and real estate transaction documentation.
- To Improve Our Services: We use aggregated, anonymized data to improve our website and services.
3. Information Sharing
We do NOT sell your personal information.
We may share your information only in the following limited circumstances:
Title Companies
If you accept our offer and proceed to closing, we share necessary information with the title company handling the transaction to complete the sale of your property.
Legal Counsel
We may share information with our legal advisors if required for legal compliance or to protect our rights.
Third-Party Investor Partners
Important Disclosure: Terra Capital, LLC may assign purchase contracts to third-party investor partners. If we assign your contract, your contact information and property details may be shared with the assignee who will complete the purchase of your property.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or to protect our legal rights.
4. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements.
- Right to Opt Out: You may opt out of receiving marketing communications at any time. See Section 6 for how to revoke TCPA consent.
- Right to Correction: You may request that we correct any inaccurate personal information.
To exercise any of these rights, please contact us at:
Email: info@terracapitalllc.com
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.
- SSL Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS encryption.
- Secure Database Storage: Your information is stored in secure databases provided by Supabase, which implements enterprise-grade security measures including encryption at rest.
- Limited Employee Access: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
- Regular Security Reviews: We periodically review our security practices to ensure your data remains protected.
6. TCPA Consent Details
This section explains your rights under the Telephone Consumer Protection Act (TCPA).
What TCPA Consent Means
When you check the consent box on our forms, you are providing your express written consent to receive telephone calls and text messages from Terra Capital, LLC, including calls made using an automatic telephone dialing system (autodialer) or prerecorded/artificial voice messages, at the telephone number you provided.
Types of Communications You May Receive
- Phone calls to discuss your property and present a cash offer
- Text messages regarding your inquiry or our services
- Follow-up communications about your property sale
- Reminders about scheduled appointments or pending offers
How to Revoke Consent
You may revoke your consent to receive calls and text messages at any time using any of the following methods:
- Reply STOP: Reply "STOP" to any text message you receive from us
- Call Us: Call 720-730-5674 and request to be removed from our contact list
- Email Us: Send an email to info@terracapitalllc.com with "STOP" or "Unsubscribe" in the subject line
Important Information:
- Consent is not required to make a purchase or sell your property to us. You may contact us directly at 720-730-5674 without providing TCPA consent.
- Standard message and data rates may apply to text messages depending on your mobile carrier and plan.
- Message frequency varies based on your inquiry and transaction status.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we may provide additional notice on our website
- Your continued use of our website after changes are posted constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Terra Capital, LLC
Email: info@terracapitalllc.com
Phone: 720-730-5674
Address:
8200 S Quebec St A3 #277
Centennial, CO 80112
Colorado Secretary of State ID: 20258330558
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